Community Management Pizza Hut

Community Management Pizza Hut

Our agency produced posts as part of our Pizza Hut Community Management contract.

Our team sets up a complete management on the Facebook, Twitter, Instagram page of our customer :

This operation consists of setting up the following missions:

– Writing content and/or researching external resources, offering customers a choice of content relevant to their business.

– Graphic design of visuals: menus, promotions, games, etc.

– Publication and scheduling of articles according to the best time to post & best day to post. Automated publication on the customer’s Facebook, Instagram.

– Sponsorship of publications on the Tunisian market to increase visibility

– Fan recruitment every month.

– Moderation of the page and reporting at the end of each month.

The Community Manager’s role

The role of community manager is becoming increasingly common in the business world. Community managers work in companies across all sectors, but their role varies enormously depending on the industry and their personal positioning within the company.

A community manager is responsible for managing a forum or community of people and engaging, listening to and guiding its members in a variety of ways.

In many ways, he acts as a liaison officer, a source of information and a support person for the community.

This can be done by answering members’ questions, generating content to help answer members’ questions, contributing quality posts to generate discussion and/or bringing a conventional customer service perspective to the forums.

The community manager often wears several hats: participant, moderator, implementer and main community communicator.

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Customer information: Pizza Hut Tunisia is a fast-food chain that opened its doors in the 90s with its first outlet in EL Manar.

Since reopening in December 2015 and following the success of its products and the great satisfaction of its Fans, Pizza Hut Tunisia now has five outlets in Greater Tunis: El Manar, Tunisia Mall , Ennasr , Lac II and la Marsa.

Project information

Term: Renewable annual subscription
Customer : Pizza Hut
Type of package : DS Community Management Pack

Content updated on 18/05/2018