Community Management for Houda Hotels
Digital Syndrom created a series of visuals as part of our Community Management contract with Houda Hotels.
Our team implemented full management on our client’s Facebook page, which included:
- Graphic design of 5 visuals per week
- Moderation of interactions on Facebook posts
- Post sponsorship
- Fan recruitment
- Reporting
Conception Graphique Publication Houda Hotels
Importance of Community Management for a Hotel
The way a business or organization (a hotel, for example) presents itself in the digital world is crucial. People react to what they see online, which can make or break a business’s or organization’s reputation.
However, with the number of social media platforms available today, it can be challenging to keep up with all of them. Community management and social media management are becoming increasingly important for maintaining an online presence.
A social network is a website focused on building relationships between users. It allows users to post content and share updates with others, such as photos, videos, comments—essentially anything they want.
The information they post on their timeline is public, meaning anyone using the platform can view it.
Facebook is an example of a social network: people use Facebook to connect with family and friends worldwide by posting photos or sharing details about their day.
Community management is a set of practices for managing online communities.
It includes handling customer service issues and engaging with users but also extends to marketing by informing users about new products or services that might interest them.
The goal of community management is to create loyal customers who will continue using your product or service. For instance, if a business has an active community on Facebook or Twitter, customers who enjoy its product are more likely to remain engaged.
Information about the Community Management Contract with Houda Hotels
Mission start date: 2017
Client: Houda Hotels
Pack type: DS Pack
