Community Management Department

Community Management Hub

Digital Syndrom has grouped its services into a hub model. The Community Management hub involves multiple areas of expertise:

Analysis, consulting, and monitoring
Graphic design
Content creation
Social media management techniques
Post optimization techniques
Sponsorship and ad campaign management
Reports for analysis and tracking

Our agency has extensive experience in this field, working with clients from various industries:

Industry
Medical research
Financial services
Medical tourism
International restaurant chains
Education
Musical instruments and logistics

Community Manager Read More

Engage

Scheduling of posts across all social media networks (Facebook, Instagram, Twitter, LinkedIn, YouTube, TikTok, etc.) on a single platform and automatically. Publishing will be daily and uninterrupted. The number of publications will be a minimum of 2 per day and will be optimized for the time slot that allows us to reach a maximum number of followers.
Feed control: Sent, Scheduled, and Queued in a single dashboard.
Profile tracking: the most engaged, the dissatisfied, influencers, and the collection of external data (social network members, streams, etc.).

Monitoring

Keyword: We create a list of keywords to monitor, which can include terms related to our client’s specific activity or their competitors. A report generated from our CM platform can give us an idea of article ratings and feedback (positive, neutral, negative).
Search: This tool allows us to track trends on Facebook and Twitter.
Social Listening
Real-time stream monitoring
Automatic moderation
Customized moderation

Social Listening

Content

– Content Aggregation
– Content Curation
– Creating Content “From Scratch”
– Trend monitoring and continuous posting of external content
– Feed Monitoring (RSS Feeds)
– Suggestion Monitoring (trending hashtags)
– Digital Syndrom has four subscriptions to the world’s largest image banks and graphic resources, as well as to one of the best content aggregators and RSS feed managers.

Création de Contenu

Design

Our agency provides you with an art and creative department to handle all aspects of community management design specifications: social media design, web design, and print design. We also take care of visual (photos) and audiovisual (videos) coverage. The agency has subscriptions to the world’s most reputable stock image banks.

Conception graphique

Reporting

– Analyses are done separately for each network. Each medium will have a multitude of variables to analyze (the number of cross-references and statistical tables can exceed 50 variables).
– By mutual agreement, our clients periodically receive a comprehensive report on the status of all their social networks (every 15 days or monthly, depending on the contract).

En Savoir +

Team Work

Each client will have the following dedicated team:

– A Community Manager

– A Senior Account Manager

– The agency management

The dedicated team responds in real time to handle all client requests. The agency uses two CRMs, ensuring smooth interaction between all parties involved.

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Our Portfolio

Our clients come from various industries and operate in both B2B and B2C. They have trusted us with managing their accounts.

We offer an appropriate solution for all our clients, regardless of their industry or business model.

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Case Study

Actualités

Digital Syndrom

Digital Syndrom Group a plus de 11 ans d'expérience sur le marché local et le Marché International.

Composée d'une équipe jeune et dynamique, ses points forts sont le conseil et les solutions clés en main pour nos clients.

Pour vos projets de conception graphique, d'impressions, de création de site web, de Community Management, d'habillage de voiture, d'enseignes, d'habillage de stand, d'habillage de vitrine, ... nous sommes à vos côtés pour mener parfaitement vos projets avec les budgets les plus optimisés.