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Our website address is: https://www.digitalsyndrom.net.
Digital Syndrom: Tunisian communications agency.
Email: info@digitalsyndrom.net
Address: UV4, Bloc 40, El Menzah 6, 1004 – Tunis – Tunisia
When you leave a comment on our website, the data entered in the comment form, your IP address and your browser’s user agent are collected to help us detect undesirable comments.
An anonymized string created from your e-mail address (also known as a hash) can be sent to the Gravatar service to verify your use of the service. Gravatar’s privacy policy is available here: https://automattic.com/privacy/. Once your comment has been validated, your profile photo will be publicly visible next to your comment.
If you are a registered user uploading images to the website, we advise you to avoid uploading images containing EXIF data of GPS coordinates. Visitors to your website may download and extract location data from these images.
When you write to us through a form on the site (contact, quote request, order, social media analysis), we collect the information you enter, for example your name, e-mail address, phone number, the service you want and your message. It is sent by e-mail to our team and stored on the site, only to answer your request and send you a proposal.
With your request, we also record how you reached the site: entry page, source and campaign (for example a Facebook campaign link), referring site and the last five pages viewed. This tells us which pages and campaigns produce requests. This information is not used to profile you or to track you outside your request.
If you leave a comment on our site, you will be asked to save your name, e-mail address and website in cookies. This is purely for your convenience, so that you don’t have to enter this information if you post another comment later. These cookies expire after one year.
If you have an account and log on to this site, a temporary cookie will be created to determine whether your browser accepts cookies. It contains no personal data and will be deleted automatically when you close your browser.
When you log in, we will set a number of cookies to record your login information and screen preferences. The lifetime of a connection cookie is two days, that of a screen option cookie is one year. If you check “Remember me”, your login cookie will be kept for two weeks. If you log out of your account, the login cookie will be deleted.
By modifying or publishing an article, an additional cookie will be stored in your browser. This cookie does not contain any personal data. It simply indicates the identifier of the article you have just modified. It expires after one day.
Source cookie (ds_attr): this first-party cookie stays in your browser for 30 days. It holds page addresses of this site (entry page, last five pages viewed), the source and campaign of your visit and the referring site. It does not contain your name or e-mail address. It is used to complete a contact request if you send one. It is only set with your consent (the “statistics” category of the banner). You can delete it at any time in your browser settings.
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other sites behaves in the same way as if the visitor were visiting that other site.
These websites may collect data about you, use cookies, embed third-party tracking tools, track your interactions with these embedded contents if you have a logged-in account on their website.
We use Google search statistics (Search Console), in aggregated form, to see which pages appear in search results. With your consent, we measure the site’s audience with Google Analytics 4, deployed through Google Tag Manager (Google LLC, United States). We measure page views, the source and campaign of your visit, your device type and approximate country, as well as your clicks on the phone number, WhatsApp and e-mail and the sending of a form. Your name, e-mail address and message are not sent to Google Analytics. This measurement is used only to know which pages and campaigns produce requests.
Nothing is measured until you click “Accept” in the banner. If you refuse, no measurement data is sent to Google. You can change your mind at any time with the “Manage consent” button shown at the bottom of the page. Google’s measurement cookies (_ga and _ga_*) last up to 2 years. The list of cookies is in our cookie policy.
Request data can only be accessed by site administrators and our sales team. We do not sell it or pass it on to third parties for advertising. It may be processed by our technical providers (site hosting, e-mail) to run the service.
Contact requests are kept for 24 months after our last exchange, then deleted. The source cookie is kept for 30 days. Google’s measurement cookies last up to 2 years. Your choice in the consent banner is kept for 12 months.
If you leave a comment, the comment and its metadata are retained indefinitely. This makes it possible to automatically recognize and approve subsequent comments, rather than leaving them in the moderation queue.
For users who register on our site (where possible), we also store the personal data indicated in their profile. All users can view, modify or delete their personal information at any time (with the exception of their username). Site managers can also view and modify this information.
You can ask for access to, correction of or deletion of the data in a contact request by writing to info@digitalsyndrom.net.
If you have an account or if you have left comments on the site, you may request to receive a file containing all the personal data we hold about you, including that which you have provided to us. You can also request the deletion of your personal data. This does not include data stored for administrative, legal or security purposes.
Visitor comments can be checked using an automated spam detection service.
Digital Syndrom, UV4, Bloc 40, El Menzah 6, 1004 Tunis, Tunisia. E-mail: info@digitalsyndrom.net.
Digital Syndrom seeks to respect the following elements
Explicit” and “positive” consent
The right to erasure: All data subjects, by simple request, have the right to obtain from the data controller the erasure, as soon as possible, of personal data concerning them, and the data controller has the obligation to erase such personal data as soon as possible.
The right to portability of personal data: data subjects have the right to receive the personal data concerning them that they have supplied to a data controller, in a structured, commonly used and machine-readable format, and have the right to transmit this data to another data controller. Where the data subject exercises his or her right to data portability under paragraph 1, he or she has the right to have personal data transmitted directly from one controller to another, where technically possible.
Data protection is crucial to us Digital Syndrom. We comply with current European Union data protection legislation, and are preparing to comply with the RGPD. We have put in place a first person in charge as well as a team to manage the RGPD procedure.
